Pilot Travel Center

Address: 95 Free Henry Ford Rd, Madisonville, KY 42431, United States.
Phone:2702585213.
Website: locations.pilotflyingj.com
Specialties: Truck stop, Convenience store, Gas station.
Other points of interest: On-site services, Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Food, Wi‑Fi, Quick visit, Cheques, Credit cards, Debit cards, NFC mobile payments, SNAP/EBT.
Opinions: This company has 903 reviews on Google My Business.
Average opinion: 3.8/5.

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The Pilot Travel Center, located at 95 Free Henry Ford Rd, Madisonville, KY 42431, United States, is a popular truck stop, convenience store, and gas station that caters to the needs of both travelers and locals alike. With a phone number of 2702585213 and a website at locations.pilotflyingj.com, this establishment offers a wide range of services and amenities that make it a convenient and welcoming stop.

Specializing in truck stop services, the Pilot Travel Center also functions as a convenience store and gas station. It offers a variety of on-site services, including a delivery option for added convenience. The facility is wheelchair-accessible, with a designated car park and entrance to ensure accessibility for all.

Food is a significant aspect of this travel center, with a range of options available. Travelers can enjoy Wi-Fi connectivity, making it an ideal spot for a quick visit. Payment methods accepted include checks, credit cards, debit cards, and NFC mobile payments, offering flexibility and convenience. In addition, SNAP/EBT is also accepted, demonstrating the center's commitment to serving the community.

With 903 reviews on Google My Business, the Pilot Travel Center has established a strong presence and reputation in the community. The average opinion is a commendable 3.8 out of 5 stars. Customers have praised the friendly employees, cleanliness, and well-stocked facilities. However, some have noted areas for improvement, such as the lack of soap dispensers in the showers and limited breakfast options.

One reviewer highlighted the convenience of the gas station's connection to a Subway, allowing travelers to access food options. They also praised the cleanliness of the men's bathroom. Another reviewer appreciated the cleanliness of the showers, though they noted the absence of soap dispensers at the sink. They also mentioned the well-stocked, though outdated, selection of items in the store.

Despite some constructive criticism, the overall sentiment in the reviews is positive, with customers appreciating the Pilot Travel Center's offerings and the friendly service provided. The establishment's high rating reflects its commitment to customer satisfaction and its role as a valuable resource for travelers and locals in the Madisonville area.

Convenient location and easy access
Wheelchair-accessible facilities
Wide range of services, including on-site services and delivery
Flexible payment options
Acceptance of SNAP/EBT
Food options and Wi-Fi connectivity
Friendly, helpful staff
Well-stocked convenience store with a variety of items

The Pilot Travel Center offers a comprehensive range of services and amenities, making it an excellent choice for travelers and locals seeking convenience, accessibility, and a welcoming atmosphere.

More businesses in Madisonville

Pilot Travel Center - Madisonville, Kentucky

4/5

Ok, Pilot, parking ok with spots throughout Monday. Great employees that are friendly. Clean. Showers are clean but no soap dispensers at the sink. 2nd floor, is not friendly to disabled person. 1 washer and 2 dryers. Well stocked but outdated. No decent breakfast, just the crapy pilot frozen sandwiches as Subway opens at 7am.

4/5

The gas station was connected to a Subway, so you can get food. The gas station had a good selection of stuff, and the men's bathroom was really clean.

5/5

Big place with a big truck stop. Walked in and looked for the fountain drinks, which was easy to find. Got one and went to the checkout and I was warmly greeted by a cashier. I needed some cigarettes and my ID was scanned, but I was told it expired a week ago. The cashier went out of her way to approve the sale. I then proceeded to get gas as well and everything went perfect.

1/5

Wow never thought I'd feel so disrespected by a cashier. All I have is coffee and the customer in front of us says please help these customers first before you go get me a box and wait for it she says "No They Can Wait". We are working and have a delivery no we can't wait 7 min for you slow ass to come back. Slow ass is right women's bathroom only one stall clean. Men's no paper towel and the a sign saying "Breakfast all day every day. It's 6:30 am on a Friday and you only have spicy chicken sandwiches. Wow disrespectful and lazy workers.

2/5

If you're a handicap ♿️ trucker, just know the showers are on the 3rd floor. Killed my back and knee. Only 1 handicap space as well.

4/5

Quick place to stop and get gas and a snack/drink, located a bit further off the highway but an east road to navigate. Prices were expected, pumps fairly modern.

4/5

Very clean lots of room for semi trucks to park

5/5

Best thing about this place is that there is always a place to park no matter what time it is

4/5

The gas station was connected to a Subway, so you can get food. The gas station had a good selection of stuff, and the men's bathroom was really clean.

5/5

1/5

4/5

Quick place to stop and get gas and a snack/drink, located a bit further off the highway but an east road to navigate. Prices were expected, pumps fairly modern.

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